Sean Mitchell


  • To add a user first Navigate to Smart PBX then Users
  • Select Add User
  • Enter the Name, email and Password details
  • Enter the extension number that the user can be called on. We recommend entering a 4 digit number.
  • Optionally select send credentials to this user to email the username details to the user. 
  • Select Create User.
  • If an error message is received it may be necessary to purchase additional licences. Refer to the "how to update subscriptions" video for information on how to do that.
  • Once the user is created select the user to make any necessary configuration changes
  • Select the phone numbers column to add a phone number. Spare numbers can be selected from the list. If a new phone number is required that can be purchased through the Numbers function. Refer to the "how to add phone numbers" video for information on how to do that.
  • Select the devices column to add devices. Spare devices can be selected from the list. If a new device is required then select New Device and enter the appropriate details. 
  • Select the user features column to configure the behaviour for the new user. 
  • Choose Voicemails to enable or disable a voicemail box for the user. If voicemail is enabled then if the user is busy or doesn't answer the phone the caller will be prompted to leave a voicemail message. Also choose whether voicemail messages should be deleted from the system once the email has been sent.
  • Choose Find me, Follow me to configure how inbound calls are sent to the user's devices. The time that each device is rung and the order may be selected. For example it is possible to ring a user's deskphone for 20 seconds and then the user's mobile phone

Conversant provides a suite of cloud services that can help make your business fly.

  • With a cloud PBX Voice over Internet (VoIP) phone service and a super-fast managed broadband internet connection, as well as a browser-based video-conference service, we make sure that every NZ and Australian business can now afford an intelligent, modern cloud communications service.
  • We’ll host, manage and maintain everything. With no upfront costs, you’ll only pay for what you use and you can scale up or down as your needs change.

How the Conversant Phone System Works



Your phone plugs into your internet network  


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It connects via broadband to our PABX servers


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You make calls as you normally would



  • C-Lite is Conversant’s own cloud PABX service, offering some great PABX features for a small, per user fee. It’s a smarter way to connect with your customers, by avoiding investment in redundant technology, by giving you flexibility, scalability and access to advanced phone features, and at the same time cutting the cost of your phone service. 
  • We’ll host, manage and maintain everything. With no upfront costs, you’ll only pay for what you use and you can scale up or down as your needs change.
  •  For more information on C-Lite click here... 
  • C-View is our browser-based video conferencing service which enables organisations to collaborate with ease, share ideas and make decisions on the spot.
  • C-View Web Conferencing can be used for an unlimited number of internal meetings or for video conference sessions with customers and suppliers anywhere, regardless of the platform they have in place, all for a small monthly fee.
  •  For more information on C-View click here... 

To sign up now, or find out how much our business phone system could save you on your monthly telco bill, call or email us today.



The Conversant system has made everything a lot more flexible. It lets us run the business from anywhere – customers get their calls answered no matter where our people are.”

David O'Donoghue, Managing Director, Power Electronics